The Power of Nonverbal Communication

1 Nov

Everyone knows that nonverbal communication is important on some level; however, now Dr. Alex Pentland from MIT created a study that actually quantifies this type of human behavior.  His study indicates just how crucial nonverbal communication skills are in a business setting.  For example, Pentland’s research indicates how imperative tone is in a business plan pitch by measuring the brainwaves of those listening.

This concept is extremely valuable for business students.  At Olin we learn the technical skills to succeed; however, I feel that often having good personal skills is overlooked.  This attitude exists not only at Olin but also virtually everywhere, both in the business world and in social settings.  I ardently agree with the article that people prioritize what can be easily measured and quantified.

Students are ingrained to be proud of GPA and job experience because they are straightforward in documentation.  The article does a fantastic job of pointing out that sometimes the most important business interactions that take place face-to-face go completely undocumented, unlike the vast amount of emails and memos circulating throughout a company on a daily basis.  I think it is immensely helpful that Olin business students take a class like Management Communication where tone is taught and emphasized.

by Madeline Tobisch


2 Responses to “The Power of Nonverbal Communication”

  1. Jake Lazarus November 2, 2011 at 5:55 am #

    I completely agree with what you are saying, and to be honest, it kind of angers me that these other people make it seem necessary to quantify these things. It shouldn’t have to be quantified to be important, it should be a given. And likewise, something is not important just because it has numbers.

  2. Gregory Porter November 2, 2011 at 6:14 am #

    Nice post! This really brings up the importance of small-talk and first impressions. GPA can certainly get one in the door, but it is interactions and one’s personality that get someone the job. Like a previous blogger mentioned, interaction is very important and is an idea often overlooked it business.


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